Frequently Asked Questions

Please use the link below to view our service area. If you aren't sure whether or not we can come to your house, please input your address in the search bar above the map, and it will determine if your house is within our service area.

Service Area Map

If you live within the 21784 ZIP code, there are no additional distance/travel fees. If you live outside the 21784 ZIP code, additional travel fees will be assessed based on distance in order to cover the cost of fuel. Additional fees will be clearly and concisely laid out for you before you schedule an appointment.

On-Site Service

• We accept Cash, Credit/Debit Card (Not accepted as of 6/15/2024 due to SumUp's incompetence), PayPal, and Venmo.

Drop-Off / Mail-In Service

• We accept PayPal (Friends & Family ONLY), and Venmo.

We do NOT accept personal checks. Sorry for the inconvenience.

No, we do not provide guidance or tutoring services. Please consult the owners manual, documentation, or support forum for the hardware or software you need assistance with.

If we can acquire the parts to repair your vintage computer, we should be able to perform basic repairs such as RAM, display, or processor replacements. As of 2023, we do not offer services that require soldering, including, but not limited to, battery repacking and capacitor replacements.

LevelUp Computers & Technology is now pleased to announce that we now offer gift certificates. Give the gift of our best-in-class home IT services today! Please email levelup.erikj@gmail.com for more information.

You can find any current offers on one or more of the following pages:

• • Our "Special Deals" page (Will be updated first)

  • Our Google Business listing

  • Our Facebook page (Most active social media account)

  • Our Instagram page (Crossposted from Facebook)

  • Our X (Formerly Twitter) page (Least active on here, requires login to view)

Unfortunately, we are not capable of providing IT services for businesses or business enterprises.