Hi everyone, Erik here. I promise I'm not dead; just really tired and stressed out.

I'd like to start off by apologizing for the borderline radio silence. Around late February to early March, my course workload while away at Frostburg State University increased significantly, and I was also in charge of planning a variety of events for the four clubs that I hold officer positions in. As such, I had to prioritize certain things above others, and that meant stepping aside from LevelUp for an extended period of time.

With that said, I arrived home yesterday after a successful second semester (and first year) away at Frostburg State University. Heck, as I'm writing this, most of my dorm is still crammed into my car. I made the Dean's List last semester, and pending the results of my philosophy final, I should be making Dean's List this semester as well.

Now that I'm back home, I am pleased to announce that LevelUp Computers & Technology will now be reopening effective immediately, with our hours/availability by appointment only. If you need Carroll's Best in computer repair or home IT services, please don't hesitate to call, text, or email us. We hope to serve you all soon!

We've got some very, VERY exciting news to share! We are pleased to announce that LevelUp Computers & Technology is the 2023 Carroll's Best WINNER for Computer Repair Shop!🥳

This is a MONUMENTAL achievement for LevelUp Computers & Technology, and it's something we couldn't have done without the support of our family members, friends, and of course, our valued customers.

In keeping with giving back to the community community, one of our core values, LevelUp Computers & Technology will be offering a 25% discount off ALL computer service charges* until 12/31/2023. Just mention the coupon code "CARROLLSBEST2023" when you schedule your appointment, and we'll make sure to apply it to your final invoice.

In addition, be sure to look out for us in the 2024 Carroll's Best Winner's Guide published in the Carroll County Times!

*Discount applies to service charges only. Does not apply to parts or supplies charges. One discount per customer only. Can’t combine this discount with any other offers

LevelUp Computers & Technology has reopened with limited weekend availability in Howard/Carroll Counties* as of 9/7/2023. Appointments need to be made at least 1 week (7 days) in advance.

Hi there everyone, it's Erik from LevelUp Computers & Technology. Please read through this important notice regarding my availability for the foreseeable future.

I started LevelUp Computers & Technology back in 2018, 5 long years ago. Since then, a lot has changed. New tools, new hardware, new software, new clients, and of course, more business. Last year, LevelUp Computers & Technology was even a Carroll's Best Honorable Mention!

But now that my name is getting out there, I am beginning to realize that while my computer repair skills are as sharp as ever, I need to hone my business sense and make sure that I'm doing everything in my power to run my business the right way. That's why I've made the decision to attend Frostburg State University to pursue a degree in Business Management with a concentration in Small Business / Entrepreneurship. I chose Frostburg State University because it is far enough away from home where I can focus on my studies, but not too far away that I can't come home if needed.

As a result of this major step forward for both myself and my business, my availability will be limited, effective September 5, 2023. I will only be available during weekends, and appointments will need to be scheduled at least one week in advance. I will also be closed between August 20 and September 5 in order to facilitate my moving into my dorms and taking care of any other affairs before school starts. If you are subscribed to my email newsletter, you will be notified by email when normal hours resume during my breaks. I will also post updates as needed to my Facebook, X (Formerly Twitter), and Google profiles.

I understand that this is inconvenient for many of you, but it is necessary in order to balance my duties as both a student and the owner of LevelUp Computers & Technology. If you have ANY questions at all, please, PLEASE do not hesitate to reach out to me. You can reach me at my email address, [email protected] or you can call or text (404) 585-8324.

Thank you all for your continued support and encouraging me to pursue my dream of owning my own business.

Erik H. Jacob

CEO/President, LevelUp Computers & Technology